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We have had only good things to say about Insight Tours..

. UNTIL we stayed at the Columbia Hotel in Inverness Scotland. Yes, the view of the Inverness Castle was nice and the River Ness, but this hotel was really AWFUL. It was very dirty (so dirty in fact that we could not take a shower or bath.

The tub was absolutely filthy! There was no place in the bathroom to put any toiletries--the back of the commode sloped downward so everything slipped downward. . .even a toothbrush or shaving supplies.

The room was so small that my husband had to position our suitcases on the chair and we had to sit on the bed. It was so embarrassing to me because I had mentioned to fellow travelers while at breakfast that we love Insight tours because of may factors including the cleanliness of the hotels. . .

our tour guide, Peter, told everyone on the bus to write to management and COMPLAIN. Until now I did not know where to find the site to write this review. . .

big dissappointment to both of us, and I was bragging about INSIGHT tours. .

.this was our 4th Insight Tour!

I liked: Peter, Our guide, Basic itinerary, Peter our guide.

I didn't like: Columbia hotel.

Review #1008282 is a subjective opinion of a user.

PRODUCT OR SERVICE Columba Hotel Room
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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