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20 day tour of Scandinavia with Insight was very dissapointing as the standard of half the hotels was poor. They were not luxury and or premium as stated in the Insight brochure or on their website. When I checked the price of the hotel rooms for myself it was obvious...
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#1055920
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I was booked on the December 21 tour for Israel and Jordan with Insight Vacations. Insight sells luxury, high end vacations, and charges accordingly. However, Insight sub-contracted the vacation to a local tour company in Israel, Mega Tours, that was less than mediocre...
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1.4
I didn't like
  • Not at all as advertised
#1051887
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My wife and I just completed a "Best of Spain and Portugal" 2017 tour. Hotels were rated 4-5 star, but would be 3 star at best in North America. One hotel room smelled like a sewer and we had to change rooms. Many extras were on "free days" which should have been...
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3.4
I didn't like
  • Food not hot
  • Too much walking
#1050656
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Insight Travel - Easy pace tour

Insight Travel
#1057927
1.2
Far from whats sold, hotels poor quality except venice hilton. Misleading, rushed and horrible flight arrangements for my mom who wasnt well enough to go through so much. Very dissapointing for our trip of a lifetime.
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We have had only good things to say about Insight Tours. . . UNTIL we stayed at the Columbia Hotel in Inverness Scotland. Yes, the view of the Inverness Castle was nice and the River Ness, but this hotel was really AWFUL. It was very dirty (so dirty in fact that we...
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I liked
  • Basic itinerary
  • Our guide
  • Peter our guide
I didn't like
  • Columbia hotel
#1008282
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My wife and I just took a trip with insite vacation to Spain and Portugal and thought it was grossly over priced. They took you buy a bunch of free sites that cost them nothing. It would be like going to Disney world and viewing the park from the parking lot. Also...
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#982262
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Totally hopeless trying to get straight forward answers let alone getting them to answer the phone! My, and others', phone records are testimony! Disorganization++! Totally agree. What a kerfuffle! I'm cancelling! I can go elsewhere with a better degree of confidence....
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1.0
#982211
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Was extreamly disappointed and felt cheated by the misadvertisement of the company. This was my first tour with insight and the last. Hotels were not up to pay and not what they claimed. Dirty rooms and I got bit up by bed bugs. The dinners at the hotels were subpar by...
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1.1
#978933
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We went to Ireland and for the most part the tour was good. We went on all the extra tours except the last to say good bye. The next evening at diner we were not allowed to sit with the other tourist. There were 6 (six) of us altogether forced to be separated from the...
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1.2
I didn't like
  • Ostrisized
#966388
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Left passengers twice after counting and saying all present, altered itinerary to accommodate optional tours when it suited ,did not care for a seating plan...we did....told us we were in a fantastic hotel, our window was sprayed with pigeon excrement .The Marriott we...
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#949512
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We chose Insight for the good itinerary and affordable price. We enjoyed what we saw in Scotland and love the people we met. However, our tour was lacking in personal communication, direction and attention to detail. Like others, we had no communication for months...
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2.6
I liked
  • Basic itinerary
I didn't like
  • No help with additional sites
  • Lack of communication
  • Treated as if we were a burden
#919011
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